Terms of service

These binding Terms of Service regulate all website browsing, account registration, product purchases, and all formal communications between site visitors and the Vivnook e-commerce platform. Simply accessing our website or completing any online purchase constitutes your full recognition and acceptance of every clause within these terms.

Business Legal Basis & Jurisdiction

Vivnook operates as an independent online retail entity compliant with United States federal commerce laws and Texas state consumer protection statutes. Our official registered business location is situated within Grand Prairie, Texas. All legal disputes arising from website usage or store purchases will be governed exclusively by the commercial laws of Texas. All customer formal inquiries and dispute correspondence will be managed through our dedicated support email provided above.

User Account Responsibilities

Any user who creates a personal shopping account holds full liability for protecting their login credentials and all transactions completed under their account profile. Users are prohibited from submitting fraudulent checkout orders, utilizing stolen payment information, providing false identity data, deploying automated scraping bots to copy site content, disrupting website server stability, or sending hostile/harassing messages to our customer support staff. Unauthorized commercial reproduction of store text, product imagery, and brand trademarks without written consent from Vivnook is strictly forbidden.

Product Listing & Price Correction Rights

We maintain consistent efforts to ensure all product photographs, descriptive text, sizing charts, and displayed pricing on our store pages remain accurate. Minor typographical errors or digital display glitches may occasionally occur. Vivnook retains full authority to revise misprinted pricing, update outdated inventory information, adjust product descriptions, and cancel orders generated from technical display malfunctions without prior advance notification to customers.

Payment Authorization Regulations

All transactions processed through our checkout page will be settled in United States Dollars. By confirming payment at checkout, customers grant Vivnook full permission to charge their selected payment method for the total order balance, including base product cost, auto-calculated shipping fees, and mandatory Texas state sales tax. All payment processing operations utilize secure third-party payment gateways that comply with global financial data safety standards.

Intellectual Property Ownership

All graphic artwork, written product copy, brand logos, product photography, page layout designs, and proprietary branding elements featured on the Vivnook website are exclusive copyrighted intellectual property owned by our business. No third party may copy, distribute, resell, or reuse any of these materials for commercial profit unless they receive explicit written approval delivered via our official support email address.

Liability Limitation Clauses

Vivnook will not accept liability for indirect monetary losses, incidental damages, shipping delays caused by independent carrier services, fulfillment shortages originating from external supplier warehouses, temporary website service outages, or financial losses stemming from inaccurate personal shipping details submitted by customers during checkout. The maximum total compensation we can provide for any customer claim will never exceed the full monetary amount originally paid for the relevant order.

Dispute Resolution & Policy Revision Rules

All customer complaints and transaction disagreements must first undergo direct mediation via our official support email before any formal legal action is initiated. Any unresolved disputes will fall under the exclusive civil court jurisdiction of Grand Prairie, Texas. We reserve the right to revise all policy content at any time; updated terms take immediate effect once published on our store’s dedicated legal information page. Continued website usage after policy updates is considered your binding acceptance of the revised regulations.
Business Contact Reference

Vivnook

Support Email: radeckistiehm6260@outlook.com

Physical Address: 2764 Sweetbriar Ln, Grand Prairie TX 75052, United States